1. Information We Collect
To provide our bespoke luxury travel services, we collect various types of personal information, including:
- badge Identity Data: Full name, passport details, title, and date of birth.
- contact_mail Contact Data: Billing address, email address, and telephone numbers.
- payments Financial Data: Secure payment card details and transaction history.
- auto_awesome Preference Data: Dietary requirements, seat preferences, preferred accommodation styles, and special interests.
- devices Technical Data: IP address, browser type, and interaction data with our digital portal.
2. How We Use Your Information
Your data is strictly utilized to enhance and personalize your travel journey. We use your information to:
Service Delivery
Managing bookings, arranging private transfers, and coordinating with luxury partners.
Identity Security
Verifying member identity and ensuring the security of your transactions and data.
3. Data Protection & Security
We employ multi-layered security protocols, including AES-256 encryption and SOC 2 Type II compliant storage solutions. Your information is protected by both physical and digital safeguards, ensuring that "Golden" status extends to your data integrity.
Access to personal data is restricted to authorized personnel who require it for the performance of their duties under strict confidentiality agreements.
4. Member Privacy Rights
Under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), you maintain the following rights:
Right to Access and Portability expand_more
Right to Erasure (Right to be Forgotten) expand_more
5. Cookies & Tracking
Our portal uses cookies to remember your preferences and optimize your browsing experience. This includes essential cookies for login functionality and analytical cookies that help us understand how our elite members interact with our services. You may manage cookie preferences through your account settings or browser controls.
Privacy Inquiries
If you have questions regarding this policy or wish to exercise your data rights, please contact our dedicated Data Protection Officer.